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Cancellations & Refunds

Last Updated

Monday, November 4, 2024

Thank you for shopping at The Etheric Alignment Studio.


If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.


The following terms are applicable for any products that You purchased with Us.


Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to The Etheric Alignment Studio, 212-320 Matheson Blvd West, Mississauga, ON L5R 3R1.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to The Etheric Alignment Studio, accessible from https://ethericalignment.com

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.


Order Cancellation and Refund Policy

Products

We DO NOT accept returns or refunds on any products purchased in our Store, unless otherwise specified on the individual product page.


Services
  1. Cancellations (Paying In-Person): You can cancel a session, package, or gift up to one hour before the scheduled time. To do so, please reach out through the options on our Contact page. Please note that cancellations made within one hour of the scheduled start time will incur a 10% cancellation fee, charged to the credit card on file.

  2. Cancellations (Paid Online): You can cancel a session, package, or gift up to one hour before the scheduled time with. To do so, please reach out through the options on our Contact page. The amount will be credited back to your account with us which can then be used toward any goods or services of your choice in the future. Please note that cancellations made within one hour of the scheduled start time will incur a 10% cancellation fee, which will be deducted from the credit received back to your account. Your account with us will be credited no later than 7 days after we receive your cancellation request.

  3. No-Shows: Failure to notify us of a scheduled session will result in a 10% no-show fee, charged to the credit card on file.

Questions or Comments? Contact Us

If you have any questions or comments regarding this policy,

you can contact us below via phone or email.

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